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PRIVACY POLICY

Find My Seva (hereinafter also referred to as “Company”, “we”, “our” or “us”) operates http://tb5.6d8.myftpupload.com/ (“Website”) as well as any other related products and services (collectively, the “Services“). Our Privacy Policy (“Policy”) governs your visit to our Website and explains how we collect, safeguard and disclose information that results from your use of our Service.
Find My Seva takes your privacy very seriously. In this Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. Find My Seva uses your data to provide and improve Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Policy, the terms used in this Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions govern all use of our Service and together with the Policy constitute your agreement with us.
If this Policy is modified in any way, it will be updated here. Regularly checking and reviewing this page ensures that you are updated on the information which may be collected, used (and under what circumstances), and if it may be shared with other parties (if at all). If we believe that the modifications are material, we will notify you of the changes by posting a notice on the Website, or emailing you at the email address provided to us by you, and as we may deem appropriate. What constitutes a material change will be determined by us, at our sole and absolute discretion. In this Policy “you”, “your” or “users” refers to the users of the Website.
PLEASE READ THROUGH IT CAREFULLY, AS IT IS IMPORTANT. IF THERE ARE ANY TERMS IN THIS POLICY THAT YOU DO NOT AGREE WITH, PLEASE DISCONTINUE THE USE OF OUR SERVICES IMMEDIATELY.

WHAT INFORMATION DO WE COLLECT?

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
When you register for an account.
When you register for an Account, we may ask for your contact information, including information such as name, company name, email address, and phone number.
When you contact us.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Personal information provided by you.
We collect First name, Last name, Email address, Username, Phone number and other similar information. We may also collect additional information about our clients in order to provide relevant and effective services. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Personal information provided by the vendors.
We collect First name, Last name, Email address, Username, Company name, Phone number and other similar information. We may also collect additional information about our clients in order to provide relevant and effective services. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through any device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
Device Data
We may collect information about the device you use to access our Website, such as device type, operating system, hardware model, unique device identifiers, and network information.
HOW DO WE USE YOUR INFORMATION?
Find My Seva is committed to transparently explaining how we use your personal information to provide and improve our services. The following section outlines the specific purposes for which we may use your information:
  • Account Management: We use your personal information, including your name, email address, and contact details, to create and manage your user on our Website. This allows you to access and utilize our services effectively.
  • Communication: Your email address and phone number are used for communication purposes, including sending important service-related notifications, appointment confirmations, and updates. We keep you informed about your transactions, service requests, and any changes or updates to our platform.
  • Service Provision: We may use your personal information, including location data and service preferences, to match you with suitable vendor. This ensures that you receive relevant services and have a personalized experience on our platform.
  • Customer Support: When you contact us with inquiries or support requests, we may use the information you provide to assist you effectively. This helps us address your concerns, answer questions, and resolve any issues you may encounter while using our platform.
  • Security and Fraud Prevention: We utilize your information to enhance the security of our platform, detect and prevent fraudulent activities, and ensure compliance with our Terms of Service. This safeguards the integrity of our community and protects users from unauthorized or fraudulent activities.
  • Service Improvement: We may analyze aggregated and anonymized data to improve our services, enhance user experiences, and develop new features. This allows us to continuously refine our platform, making it more user-friendly and efficient.
  • Legal and Regulatory Compliance: We may use your information to comply with legal obligations, respond to lawful requests, and enforce our Terms of Service. This ensures that our platform operates in accordance with applicable laws and regulations.
  • Marketing and Promotions (if applicable): If you have provided consent, we may use your information to send promotional materials, offers, or newsletters. This keeps you informed about our latest services and promotions, enhancing your overall experience.
DO WE RETAIN YOUR PERSONAL DATA?
We retain your information only for as long as is necessary for the purposes for which we process the information as set out in this policy. However, we may retain your Personal Data for a longer period of time where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
Find My Seva may process or share the data that we hold based on the following legal basis:
  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
  • ​​Business Transfers. We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit or use the Website. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
  • Business Partners: We may share your information with our business partners to offer you certain services or promotions.
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
The Website may contain third-party links which may link to other websites. We cannot guarantee the safety and privacy of the data you provide to any third parties. Any data collected by third parties is not covered by this Policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Website. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
FIND MY SEVA HEREBY DISCLAIM LIABILITY FOR, ANY INFORMATION, MATERIALS, PRODUCTS, OR SERVICES POSTED OR OFFERED AT ANY OF THE THIRD-PARTY SITES LINKED TO THIS WEBSITE. BY CREATING A LINK TO A THIRD-PARTY WEBSITE, WE DO NOT ENDORSE OR RECOMMEND ANY PRODUCTS OR SERVICES OFFERED OR INFORMATION CONTAINED ON THAT WEBSITE, NOR ARE WE LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED AT THOSE SITES. SUCH A THIRD PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF OURS AND THE THIRD-PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THIS SITE.
HOW LONG DO WE KEEP YOUR INFORMATION?
Find My Seva will only keep your personal information for as long as it is necessary for the purposes set out in this Policy unless a longer retention period is required or permitted by law. No purpose in this Policy will require us to keep your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
Find My Seva has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
Find My Seva has implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
WHAT INFORMATION DO THE SERVICE PROVIDERS HAVE ACCESS TO?
Find My Seva may use third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
GOOGLE ANALYTICS
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
GOOGLE ADWORDS
Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: My Ad Centre
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
FACEBOOK ADS
Facebook Ads is an advertising service provided by Facebook. When using our Service, certain data may be collected and used for advertising purposes on the Facebook platform. You can manage your Facebook ad preferences and opt-out of certain personalized advertising by adjusting your settings on the Facebook platform.
Facebook Data Policy: https://www.facebook.com/about/privacy/
HOW CAN YOU SUBMIT A COMPLAINT?
If you have a complaint about our handling of your personal data, you may contact our data protection officer using the contact information below. We request that a complaint be made in writing. Please provide details about your concern or complaint so that we can investigate it. We will take appropriate action in response to your complaint, which may include conducting internal discussions with relevant business representatives. We may contact you for additional details or clarification about your concern or complaint. We will contact you to inform you of our response to your complaint.
DO WE MAKE UPDATES TO THIS NOTICE?
Find My Seva may update this privacy notice from time to time. The updated version will be indicated by an updated “Last updated” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. Please review this privacy policy frequently to be informed of how we are protecting your information.
CONTACT US
After reviewing this policy, if you have any additional questions, concerning this Privacy Policy, please contact us by sending an email to [email protected] by adding the word “Privacy” in the subject line.
Effective Date: April 24, 2024.
Last Updated: April 24, 2024.